Shipping & Returns
SHIPPING FEES
We offer FREE worldwide shipping on all orders.
SHIPPING METHODS AND DELIVERY TIMES
EU
DHL Parcel Connect, 2-3 business days
UK
UPS Standard, 2-5 business days
US & Canada
UPS Express, 2-4 business days
Sweden
Bring Parcel Connect 2-3 business days
Budbee Home Delivery Evening, 2-3 business days
Budbee Box Delivery, 2-3 business days
Rest of the World,
UPS Express, 2-5 business days
Delivery to rural addresses might take longer.
VAT AND DUTIES
United States
Orders up to $800 are free of any import VAT or duties. No extra charges will incur. Orders with a value over $800 might be eligible for customs duty upon receival. If applicable, you will be responsible for paying these costs before your item can be delivered.
EU and UK
Orders within the European Union and the UK are shipped DDP (Delivery Duty Paid), meaning that taxes and duties are included in the final price.
Rest of World
For countries outside of the EU we ship DDU (Delivery Duty Unpaid). That means you might be liable to pay tax and duty upon receiving your package. If applicable, you will be responsible for paying these costs before your item can be delivered.
Payments
- Visa, Master Card, American Express
- PayPal
- Apple Pay, Amazon Pay, Klarna
Returns and exchanges
- We want you to be satisfied with your purchase. Therefore, you have the opportunity to return the goods within 14 days.
- For exchanges The Resort Co will cover both the return shipping and shipping of the replacement product(s).
- In the case of a return for a full refund, The Resort Co will deduct the costs for the return freight from the refund amount. The deducted freight cost will be no more than; for US 20 USD, for UK 20 GBP, for Sweden 75 SEK, for EU 20 EUR and for the rest of the world 30 EUR.
- To make a return or exchange, go to RETURNS & EXCHANGES